Privacy Policy

Welcome to ScratchJoy (“the App”).
We respect your privacy and are committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard data when you use the App.

By using ScratchJoy, you agree to the practices described in this Privacy Policy.

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1. Information We Collect
2. We collect limited information necessary to operate and improve the App.

a. Device and Technical Information

This may include:

• Device model and operating system version
• App version
• Language and region settings
• Basic diagnostic data (such as crash logs and performance data)
• This information does not directly identify you.

b. Usage Information

This may include:

• Gameplay progress and feature interactions
• Reward progress and task completion status
• Session duration and general usage patterns
• This data is collected in an aggregated or anonymized form and is used solely to improve gameplay and app stability.

c. Information You Voluntarily Provide

You may choose to provide limited information, such as:

• A nickname or display name used within the App
• Information you submit when contacting support
• We do not require account registration.

d. Information We Do Not Collect

We do not collect:

• Government-issued identification
• Biometric data
• Financial, banking, or payment information
• Precise real-time location data

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1. How We Use Information
2. We use collected information only to:

• Provide and operate core gameplay features
• Improve performance, stability, and user experience
• Detect and prevent fraud, cheating, or misuse
• Respond to user inquiries and support requests
• Analyze overall app usage to improve features
• We do not use your data for purposes unrelated to the App’s functionality.

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1. Information Sharing
2. We may share limited, non-identifiable data with trusted third-party service providers that help us operate the App, such as:

• Analytics and performance monitoring services
• Crash reporting tools
• All partners are required to handle data securely and in compliance with applicable laws and Apple’s App Store policies.
• We do not sell your personal information.
  Information may be disclosed if required by law or legal process.

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1. Data Storage and Security
2. We use reasonable technical and organizational safeguards to protect your information, including:

• Secure servers
• Restricted access controls
• While we take appropriate measures to protect data, no system can be guaranteed to be completely secure.

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1. Children’s Privacy
2. ScratchJoy is not intended for children under the age of 13.
   We do not knowingly collect personal information from children. If such data is discovered, it will be deleted promptly.

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1. Your Rights and Choices
2. Depending on your location, you may have the right to:

• Request access to information you have provided
• Request deletion of your information
• Stop data collection by uninstalling the App
• You may also manage certain privacy settings directly through your device.

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1. Changes to This Privacy Policy
2. We may update this Privacy Policy from time to time.
3. Any changes will be made available within the App. Continued use of ScratchJoy indicates acceptance of the updated policy.

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1. Contact Us
2. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
3. 📩 lesuf@loja-paraiso.com